777c77 Privacy Policy
A complete and transparent description of how we collect, store, and use your personal information — your security is our highest priority.
Introduction
777c77 ("we", "us", or "the platform") operates a safe and reliable online betting and casino service for players in Bangladesh. This privacy policy ("Policy") describes how we collect, process, and protect the personal information of every user who visits our website 777c77.cam.
By using our platform or creating an account, you are agreeing to the terms of this privacy policy. If you do not agree with any part of this policy, please refrain from using our services.
1 What Information We Collect
777c77 collects various types of information to operate its services smoothly and to provide users with the best experience. The categories are described in detail below.
1.1 Registration and Identity Information
When creating an account, we may collect the following information:
- Full name
- Date of birth (for age verification purposes — only those aged 21 and above may register)
- Email address
- Mobile number
- Password (stored in encrypted form — never kept in plain readable form)
1.2 Identity Verification Information (KYC)
To ensure security and prevent money laundering, we may request the following documents as part of the identity verification (Know Your Customer / KYC) process:
- National Identity Card (NID) or a copy of passport
- Proof of address document (utility bill or bank statement)
- Proof of ownership of payment method (for bKash, Nagad, Rocket, etc.)
1.3 Financial Transaction Information
To complete deposit and withdrawal transactions, we collect the necessary financial information, such as:
- Transaction amount and date
- Payment method details (bKash number, Nagad number, etc. — not the full card number)
- Transaction ID and reference number
1.4 User Activity Information
To understand how you use the platform, we automatically collect the following information:
- IP address and device information
- Browser and operating system type
- Pages visited and session duration
- Referral source (where you came from before reaching our site)
- Betting and gaming activity history
1.5 Cookies and Tracking Technologies
Our website uses cookies and similar technologies. Cookies are small text files stored on your device. They are used to keep your login session active, remember personal preferences, and improve service quality. You can disable cookies from your browser settings, though this may limit some site functionality.
2 Purpose of Using Information
777c77 uses the information collected for the following legitimate purposes:
2.1 Service Delivery and Operations
- Creating, verifying, and managing accounts
- Processing deposit and withdrawal transactions
- Managing bonuses, promotions, and VIP benefits
- Providing customer support
- Identifying and resolving technical issues
2.2 Security and Compliance
- Preventing fraud, money laundering, and illegal activity
- Ensuring age verification (for users aged 21 and above only)
- Complying with KYC regulations
- Preventing unauthorized access to accounts
- Enforcing responsible gaming policies
2.3 Improvement and Personalization
- Improving user experience
- Recommending relevant games and offers
- Analyzing platform performance
- Developing new features and services
2.4 Communication
- Sending important account notifications
- Sending transaction confirmation messages
- Sharing promotional information and offers (with your consent)
- Providing information related to responsible gaming
3 Disclosure of Information and Third Parties
777c77 may share your information with third parties in the following limited circumstances:
3.1 Service Provider Partners
We work with trusted third parties for specific technical and service support, such as payment processing (bKash, Nagad, Rocket, Upay), identity verification services, technical infrastructure providers, and game software suppliers. These partners will only receive the information necessary to provide their designated services and are required to comply with our privacy standards.
3.2 Legal Obligations
We may be required to disclose information under a court order, a lawful request from law enforcement, or applicable law. In such circumstances we will cooperate fully with the law.
3.3 Business Transfers
If 777c77 undergoes a merger, acquisition, or sale of assets, user information may form part of the transferable assets. In such a case we will notify you in advance and the new entity will be required to comply with this privacy policy.
3.4 With Your Consent
For any sharing of information with third parties for purposes other than those described above, we will obtain your explicit consent in advance.
4 Data Protection and Security
777c77 takes industry-standard technical and organizational measures to protect your personal information. The key components of our security framework are:
4.1 Technical Safeguards
- SSL/TLS Encryption: All data exchanged between your browser and our servers is protected by industry-standard encryption technology.
- Data Encryption: Sensitive data stored at rest (passwords, financial information) is protected using strong encryption algorithms.
- Firewall and Intrusion Detection: Advanced firewall and intrusion detection systems are active across our infrastructure.
- Regular Security Assessments: Periodic audits and penetration testing are conducted by external security experts.
4.2 Access Controls
- Only authorized staff will have access to user information on a need-to-know basis.
- Each staff member's access is aligned with their responsibilities — no excess access is granted.
- All system access is logged and monitored.
4.3 Incident Response Plan
In the event of a security breach, we have a defined incident response plan in place. In the case of a serious incident, affected users will be notified as quickly as possible.
5 Data Retention Period
777c77 does not retain user information beyond what is necessary. The data retention policy is as follows:
- Active account data: All relevant information is retained for as long as the account remains active.
- Closed account data: Even after an account is closed, information may be retained for a defined period to meet legal and regulatory requirements.
- Financial transaction records: Retained for an extended period for anti-money laundering and audit purposes.
- Marketing data: Once you withdraw your consent, the processing of the relevant data is stopped immediately.
Once the defined retention period ends, data is securely deleted or anonymized so that no individual can be identified from it.
6 Your Rights
As a user of 777c77, you have the following rights regarding your personal information:
6.1 Right of Access
You may request details of the information we hold about you at any time. We will provide this information to you within a reasonable timeframe.
6.2 Right to Rectification
If there is any inaccuracy or incompleteness in your information, you may request a correction. This can be done through account settings or by contacting our support team.
6.3 Right to Erasure
In certain circumstances you may request that your personal information be deleted. However, we may be required to retain some information due to legal obligations.
6.4 Right to Object to Processing
You may object at any time to marketing communications or to certain types of processing. We will take action immediately upon receiving your request.
6.5 Right to Data Portability
You may request to receive the personal information you have provided in a structured and easily readable format.
7 International Data Transfers
As 777c77 is an international platform, your information may sometimes be processed or stored on servers located outside Bangladesh. For any such international transfer, we ensure that:
- The recipient country or organization maintains adequate data protection standards.
- Appropriate contractual safeguards (such as standard contractual clauses) are in place.
- Data is transferred only to the extent necessary for the provision of services.
8 Protection of Children and Minors
777c77 strictly does not provide services to anyone under the age of 21. We actively verify age and do not collect information from minors. If we discover that information from a minor has been collected, then:
- The relevant account will be closed immediately.
- The collected information will be securely deleted.
- All transactions will be cancelled and reversed.
We ask parents and guardians to apply appropriate parental controls to ensure their children are unable to use this platform.
9 Responsible Gaming & Data Protection
At 777c77, our responsible gaming policy is closely linked to our privacy policy. We can analyze user gaming behavior to identify potentially problematic patterns. Using this information we:
- Identify problematic gaming patterns and provide support to users.
- Activate limit-setting and self-exclusion options.
- Provide information on professional support when needed.
To learn more about responsible gaming, visit our Responsible Gaming page.
10 Changes to the Policy
777c77 may update this privacy policy from time to time. Depending on the nature of the changes, we will take the following steps:
10.1 Minor Changes
For language clarifications or minor administrative corrections, we will update the "Last Updated" date at the top of the page.
10.2 Significant Changes
For material changes to data collection, use, or user rights, we will:
- Send a notification to users' registered email addresses.
- Observe the required notice period before the changes take effect.
- Obtain renewed consent where necessary.
Continued use of the platform after any changes will be considered as your acceptance of the updated policy.
11 Contact & Complaints
If you have any questions, concerns, or complaints regarding this privacy policy, please contact us. Our dedicated team is committed to providing a prompt and satisfactory resolution to your queries.
We generally try to respond to all email requests within business days. For urgent matters, please use the 24/7 live chat.